Fedex Package Available for Clearance – What It Means and How Long It Takes

Encountering the status “Fedex package available for clearance” might cause confusion, particularly if you’re anticipating an international delivery. This guide aims to demystify what clearance entails, why your Fedex package undergoes customs clearance, the typical duration of this process, and what steps you can take if there’s a delay.

When you send a package internationally via Fedex, it must navigate through customs clearance procedures in the destination country before reaching its final destination.

“Clearance” denotes the meticulous examination conducted by customs officials on the package’s documentation and contents to ensure compliance with regulations.

Therefore, the status “available for clearance” simply signifies that your Fedex shipment has arrived at the destination and is presently awaiting customs clearance.

What Does “Fedex Package Available for Clearance” Mean?

When your Fedex package is in transit internationally, you’ll notice the tracking status change to “available for clearance” upon its arrival in the destination country. This status indicates that your shipment has reached the local Fedex facility and is now awaiting customs clearance before it can proceed with delivery to your address.

Key points regarding the “available for clearance” status:

It signifies that your package has entered the destination country and is currently situated at the Fedex hub. Delivery cannot be executed until customs has granted clearance for the shipment. The package is now queued up for customs inspection. Importantly, this status does NOT necessarily indicate any problem or delay. After customs clearance, Fedex can proceed to release the package for final delivery. Therefore, encountering this status should not cause concern. “Available for clearance” is a routine step for all international Fedex shipments, indicating it is awaiting its turn for customs processing.

Why Does My Shipment Require Customs Clearance?

Customs clearance is obligatory for all packages entering a country, regardless of the carrier, including Fedex. Authorities undertake this process for several essential reasons:

  • To ensure appropriate duties and taxes are levied on imported goods.
  • To verify if items adhere to import regulations and are permitted for entry.
  • To prevent the ingress of prohibited or hazardous items.
  • To combat smuggling activities and detect illicit shipments.
  • For statistical analysis and trade documentation purposes.
  • To ensure compliance, customs officials review the documentation submitted by the sender and may conduct physical inspections of the package contents.
  • Only upon receiving clearance from customs can Fedex proceed with the delivery of your shipment. Therefore, “available for clearance” represents a necessary step before you can receive your international Fedex delivery.

How Long Does Customs Clearance Take with Fedex?

Unfortunately, Fedex does not offer an estimated timeframe for customs clearance, and there may be no change in your package status during this waiting period. Here are the general timelines:

  • In the USA: Clearance typically takes 24 hours or less for Fedex shipments, with most packages clearing within a business day.
  • Other countries: Customs clearance can take 1-3 days depending on local customs procedures.
  • Delays: Some shipments may undergo additional inspections, lengthening the clearance time. Weekends and holidays can also slow down processing.
  • Stuck shipments: Clearance may be delayed if Fedex requires more documents from the sender. Clearance will proceed once these documents are provided. While most Fedex packages pass through customs quickly, exceptions can extend the process. Contact Fedex if your shipment has not cleared within 3 business days to inquire about any pending issues.

Is My Package Stuck in Customs if the Status is “Available for Clearance”?

If there is no change in your Fedex tracking status after the “available for clearance” update, it does not necessarily mean your package is stuck or experiencing issues with customs clearance. Here are some reasons for potential delays:

  • Customs workload and backlogs
  • Physical inspections being conducted
  • Waiting for additional documents from the sender
  • Delays due to weekends or holidays at customs facilities
  • Random enhanced checks on package contents

Unless notified otherwise by Fedex, assume your package is undergoing the standard customs clearance process. Allow up to 3 business days for clearance. If the status remains pending beyond that, contact Fedex for an update on your shipment.

How to Get Your Package Cleared Through Customs Faster

There is no way to expedite customs procedures when using international delivery services like Fedex. However, you can take steps to minimize potential clearance delays:

  • Ensure the sender provides complete and accurate customs paperwork to avoid delays due to missing or incorrect information.
  • Request the sender to proactively provide any special import licenses or certificates required for the goods.
  • Promptly provide any additional documents requested by Fedex or customs during the clearance process.
  • Avoid frequent contact with Fedex to check on the status, as this can divert their attention from clearing shipments.
  • For urgent deliveries, consider using Fedex Express instead of Ground or Freight, as Express shipments typically clear customs more quickly.
  • Shipping domestically within the same country eliminates customs delays altogether.


What to Do if Your Package Faces Customs Clearance Delays If your Fedex package remains in the “available for clearance” status for more than 4 business days without any updates, you can take the following actions:

  • Reach out to Fedex support and politely inquire about the status of your delayed package. Ask if there is any information required from your end.
  • If feasible, contact the customs department of the destination country via email or phone and inquire about your shipment, providing them with the tracking number.
  • Request the sender to communicate with Fedex and customs from their end to determine if any necessary paperwork or information is outstanding.
  • Submit any documents, such as licenses or certificates, requested by Fedex or customs to facilitate the release of your package.
  • Continue to follow up every few days until the package clears customs and is delivered. Hopefully, it’s just a random delay and will be resolved soon. Keep a close eye on the tracking status for any updates.

FAQs About the Meaning of “Fedex Package Available for Clearance”

Q: Does the “available for clearance” status indicate that my package has entered the destination country? A: Yes, “available for clearance” signifies that your Fedex package has arrived in the destination country and is awaiting customs processing at the local Fedex facility.

Q: How long can a package be delayed in customs clearance?

A: While most Fedex shipments clear within 1-3 business days, delays can occasionally extend beyond 4 days.

Q: Can I call Fedex to expedite customs clearance?

A: No, Fedex cannot control or accelerate the customs clearance process.

Q: Will I receive a refund if my package is delayed in customs?

A: Fedex is not responsible for customs delays. Compensation is only provided if there was an actual delay in shipping time between the origin and destination airports.

Q: Does this status indicate that my package was opened and inspected?

A: Not necessarily. Customs may have only inspected the paperwork, but they have the authority to open and inspect the contents at their discretion.

Q: How can I determine if customs requires additional documents to clear my package?

A: Fedex will contact you or the sender directly if customs requires any additional certificates or paperwork for the release of your shipment.

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